About Cold Banana
Cold Banana is an award-winning .NET development house. focused on developing leading-edge digital & technology-based solutions for our clients.
We’re a company of vibrant and energetic digital experts who work with national and international brands and a strong partner network to deliver best-in-class digital platforms, apps, web and technical solutions.
We’re proud to help and empower businesses to achieve their goals within the digital arena.
Digital Project Manager [Technical)
Cold Banana is seeking an experienced Project Manager who can lead teams to deliver web-orientated and bespoke technical solutions for our clients, ranging widely in sector and market position. In this role, the Project Manager will manage client relationships to deliver enterprise solutions composed of, among other, responsive websites, web applications, mobile applications. This role will be based in our Bournemouth office.
Our Project Managers are enthusiastic problem solvers who thrive on being engaged in all levels of a project. To be successful, Project Managers must be able to guide both the client and the internal team to ensure both the tone of the engagement and delivery are on track. They must think quickly under pressure, motivate their teams, and own the timely and accurate delivery of projects. The ability to read between the lines, anticipate issues, and communicate consistently and accurately across various project channels are key requirements.
Responsibilities
Manage both small & enterprise projects throughout all phases of the delivery lifecycle (initiation, scoping, execution, release, maintenance)
Manage timelines, budgets, and overall project organisation to ensure requirements and project deliverables are clearly communicated, understood and executed upon
Manage cross-functional project teams distributed over different geographic locations
Effectively and efficiently plan and prioritise all deliverables and resources working across projects based on scope of work and project goals
Create project plans that include the critical details to successfully delivery the project such as: risks, dependencies, accountable parties, business sign-off, among others
Collaborate with the internal teams to ensure scope, budget, timeline, risks and issues are monitored and controlled throughout the project
Work closely with the various teams to ensure our developers deliver products and features that meet the stakeholder and technical requirements
Actively monitor project risks and scope to foresee/identify potential problems and proactively identify solutions, refinement opportunities and deliver improvements
Facilitate weekly project meetings to ensure strong communication and alignment across the Cold Banana project team and leadership team
Measure project and team performance using appropriate systems, tools and techniques. Leverage this data to create insights to improve the team's effectiveness and efficiency.
Create and maintain comprehensive project documentation, charts, and dashboards
Manage testing with the development teams and client during the User Acceptance Testing phase of the project development lifecycle.
Work with and manage external partners and vendors to achieve the new product development goals of the organisation
Manage project health - specifically the project allocated hours, budget and team performance
Build and manage client partnerships that drive client satisfaction and retention.
Acts as a client point-of-contact for all day-to-day project related issues
Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
Working with the account management team - proactively forecast clients' needs, and correctly set expectations.
Track client feedback and integrate that input into improvements to our relationship and delivery process.
Support the commercial initiatives: pre-sale, proposal, high level estimates; contracts; change orders; etc.
Regularly present to business stakeholders, ensuring they are kept up to date, expectations are managed and key dependencies are addressed
Requirements
3+ years project management experience
3+ years' experience working with enterprise clients / projects
Strong understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
Strong client management skills with the ability to build strong, lasting relationships
Strong experience developing mobile or web solutions for projects that have aggressive timelines
Leadership skills.
Strong experience managing cross-functional teams of 8-20 delivering responsive web or mobile projects
Experience with hands-on technical delivery. Experience of working with technical development teams to deliver bespoke package solutions is essential
Highly detail-oriented while managing multiple tasks and tight deadlines with confidence
Excellent interpersonal, communication (both written and verbal), and presentation skills.
Must have digital agency/professional services experience
Preferred Qualifications
Preferred: PMP Certification/PRINCE2/equivalent qualifications
Personal Qualities
Cold Banana is committed to fostering an environment where people can thrive and prosper. That means possessing key qualities and values that create an open mindset and behaviours that support a positive culture. These are some of the things we look for & expect from our team:
Punctuality & reliability
Trustworthiness
Pride & passion
Ownership & care
Enthusiastic, positive can-do attitudes
Adaptability
Great communicators
Confident professionalism
Respect & kindness
Benefits
A competitive salary based on your experience
Long term progression plan
28 days holiday (this includes bank holidays)
Additional day holiday for every year you are with us
Annual profit based bonus
Regular team socials
Bike to work Scheme
Tech Scheme
Occupational Sick Pay
Early Friday Finish
Free Friday breakfast
Pension Scheme
Continued personal development