Account Manager

Bournemouth, England
Work Type: Full Time

About Cold Banana

Based on the South Coast in Bournemouth, Cold Banana is an award-winning web and digital development agency, specialising in .NET solutions. We’re a company of vibrant and energetic digital experts who work with national and international brands to deliver best-in-class digital platforms, apps, web and technical solutions.

Account Manager

The role of an Account Manager is to be able to build brilliant relationships between colleagues and clients alike, who will work to understand our clients requirements, to plan and organise new or existing developments. You'll be driven by working on a range of client challenges with strong technical understanding and acumen to lead our portfolio of clients. Working with our commercial and delivery teams, this is a multi-faceted role which will include account management, project delivery and relationship building to help our clients with all aspects of their digital requirements.

The Role - what you’ll be doing? 

  • Building long-lasting relationships with our clients

  • Strategic development of client work

  • Client development: identifying new areas of client opportunity and managing the scoping process

  • Leading client meetings and communicating the agency’s plans, ideas and results

  • Day-to-day management of client accounts

  • Creating and sharing briefs for the wider delivery team

Who’s suitable for the role?

  • 3+ years experience in an agency

  • Exceptionally personable, the ability to talk to anyone

  • Highly organised who enjoys working in a fast paced digital environment

  • Ambition to grow within a fast-growing agency

  • Excellent project/deadline management and time management with the ability to juggle many jobs at once

  • Self-starter with the ability to take tasks and run with them, pushing to get jobs done on time and to a budget

  • Excellent overall team player - empathetically minded towards clients and peers alike

  • Attention to detail and accuracy in all walks of work with strong verbal and written communication skills

  • Enthusiasm and passionate for the web industry and new developments/technologies

  • Impeccable communication and organisational skills with meticulous attention to detail

  • Be completely committed to delivering for your clients

The Benefits

  • Extra day holiday per year for continued employment

  • An additional day holiday for your birthday

  • Early 3pm Friday finish

  • Basement Gym for staff use

  • Free breakfast Fridays

  • Cycle to work scheme 

  • Tech Scheme

  • Annual profit based bonus

  • Regular team socials

  • Occupational Sick Pay

  • Continued personal development

  • Relaxed office environment

Job Types: Full-time, Permanent

Location: UK based

Salary: £25,000 - £31,000

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